Blu Smart Mobility
BLU Booking

Refund and Cancellation Policy

Our focus is complete customer satisfaction. In the event, if you are displeased with the services provided, we will refund back the money, provided the reasons are genuine and proved after investigation. Please read the fine prints of each deal before buying it, it provides all the details about the services or the product you purchase.

In case of dissatisfaction from our services, clients have the liberty to cancel their ride and request a refund from us. Our Policy for the cancellation and refund will be as follows:

Cancellation Policy

For Cancellations please contact the us via contact us link.

Requests received within 5 mins of booking the ride will be treated as cancellation of ride.

Refund Policy

We will try our best to create the best mobility experience for our clients.

In case any client is not completely satisfied with their ride, we can provide a refund within 2 days.

If paid by credit card, refunds will be issued to the original credit card provided at the time of purchase and in case of payment gateway name payments refund will be made to the same account within 2 days.

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